AimControllers offers Lifetime Replacement Warranty for all of our customers at no additional cost – it covers labor and parts for all the elements that are covered.
The following elements are covered by the lifetime warranty:
- Front shell paint
- Controller motherboard & Stick Drift are covered up to 45 days from delivery date
- Smart triggers and smart bumpers
- AIM paddles
- AIM back Pro
- Active Triggers
Active Triggers are covered under the AimControllers Lifetime Warranty for all mechanical and physical failures, except excessive pressure. Damage to the active triggers from excessive pressure will be covered once under warranty during the life of the controller. Any subsequent repairs that are deemed to be caused by excessive pressure to the trigger will result in a fee to repair and shipping. - Smart Bumpers
Smart Bumpers are covered under the AimControllers Lifetime Warranty for all mechanical and physical failures, except excessive pressure. Damage to the digital bumpers from excessive pressure will be covered once under warranty during the life of the controller. Any subsequent repairs that are deemed to be caused by excessive pressure to the bumper will result in a fee to repair and shipping. - Snap Panels
Snap Panels are covered under lifetime warranty for any defects in paint, including peeling, fading, or discoloration due to manufacturing faults.The warranty does not cover damage resulting from improper use, including but not limited to breakage, cracks, water damage, impact damage, misuse, or improper installation.
No warranty is given:
- damage resulting from normal usage (AimSticks)
- damage resulting from improper use (breakage, water damage)
- controller which has been opened (i.e. has a broken warranty seal)
