In order to repair the controller, it is necessary to contact us via email at [email protected] The email should include the order number and detailed description of the issue. It is important to contact us before shipping the controller because we can troubleshoot some problems over the email, txt, or phone. In many cases it saves time and money.
The repair period is up to 14 business days. Sometimes it may take longer.
After the repair, the controller will be sent back to the address from the RMA Form. In case of the address change it is necessary to contact us immediately.